Information Collection and Use
RacquetDesk, LLC requires users to register for the service and provide personal information, including but not limited to the user’s name, zip code, and email address. RacquetDesk, LLC uses this information to deliver location services to the individual. RacquetDesk, LLC may use this information to contact registered users to notify them of product updates and other service-related information.
RacquetDesk, LLC may also contact users to request feedback on products and services. RacquetDesk, LLC employs companies and people to perform tasks on its behalf. RacquetDesk, LLC will need to share personal information with these entities or persons to establish and deliver service to the individual. RacquetDesk, LLC’s agents do not receive any right to use personal information beyond necessary to perform these tasks.
RacquetDesk, LLC may release or exchange personal information if required to comply with applicable law, enforce its rights or agreements, or prevent fraud or reduce credit risk. In addition, RacquetDesk, LLC may contact you to inform you of updates or new features. If you wish to be removed from such secondary mailings, you may email [email protected].
RacquetDesk, LLC may automatically collect and analyze information regarding the use of RacquetDesk, LLC’s services and RacquetDesk, LLC site activity. Information collected may include but is not limited to website traffic volume, frequency of visits, type and time of transactions, and type of browser and operating system. This information is logged to help diagnose technical problems, administer the site, and improve the quality and types of service delivered.
RacquetDesk, LLC may also collect, track, and analyze information that does not personally identify a user in aggregate form. This aggregate data will be used at RacquetDesk, LLC’s discretion and may be shared with third parties, but with no personally identifiable information attached. If a user elects to use RacquetDesk, LLC’s invite tools for reaching a person via the RacquetDesk, LLC site, we will generate an automatic email that is sent to the specified address. These emails are not used for any other purpose.
If a user’s personally identifiable information changes (such as zip code or email), or if a user no longer desires our service, we provide a way to update user’s information. This is done via the “My Account” page. Account deactivations or deletions can be done by emailing our customer support at [email protected].
The “Remember Me” function permits RacquetDesk, LLC to create a cookie that automatically remembers your username at login on www.RacquetDesk.com, www.RacquetDesk.net, www.10sPortal.com, or www.10sPortal.net sites. By clicking on “Remember Me”, we save you the trouble of having to enter your username every time you access RacquetDesk, LLC sites and services.
Your browser must accept cookies to use the “Remember Me” function. You cannot access RacquetDesk, LLC service if you reject all cookies.
RacquetDesk, LLC has implemented processes designed to protect user information and maintain security. Each user is assigned a unique username and password, which is required to access RacquetDesk, LLC products and services. It is the user’s responsibility to protect the security of their login information.
RacquetDesk, LLC’s servers are located in secure server environments. Firewalls and other security technologies are employed to prevent interference or access from outside intruders. These safeguards help prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of data.
RacquetDesk, LLC’s sites may contain links to third-party websites not associated with RacquetDesk, LLC. RacquetDesk, LLC is not responsible for such sites’ privacy practices or content. Users will need to review the policy statements of these sites to understand their privacy policies.
RacquetDesk, LLC reserves the right to make changes to this privacy statement. Any material changes to this statement will be prominently posted online.