Welcome to Better Club Management
Looking to run your racquet club or facility in the smartest, most efficient way possible?
Don’t wait another second for easy, comprehensive racquet sports club management.
At RacquetDesk, we know racquet sports.
Our team is composed of top industry experts, helping us tailor our software to include the best, most relevant features for your needs.
Our cloud-based integrated system provides 24/7 access via computer or our mobile app to essential features, including the following:
Online tennis reservation system
Point of sale system
Group, lesson, and open-court management
Electronic billing
Member and employee management
Payroll
. . . and much more!
Make more meaningful client connections.
We offer online scheduling for open-court, lesson, and group play, with real-time availability. Our customer-facing interface saves your staff members time and effort so they can spend more time on what matters most: your clients.
Our integrated software keeps you in the know with real-time updates and performance analytics:
Document what’s happening
Save time with automatic calculations
Calculate payroll data with point-of-sale/online reservations engine
Calculate real-time revenue
What’s more, keeping your members engaged is easy with our in-app networking and social features.
Our cost-effective, customer-driven structure is designed to help you give your clients the attention they deserve.
At RacquetDesk, there’s a lot to love. Our pricing structure is transparent and built around your needs, and our robust software grows with you.
Clear pricing
per facility
Unlimited members, employees, and courts per facility
Top-notch
technical support
Experience club management without limits!
About Us
RacquetDesk, formerly 10sPortal, was formed in 2007 by Alberto Genty. The RacquetDesk team boasts a wealth of experience in software, management, and racquet sports. Our expertise provides us with unique insight into club management and player needs and has allowed us to create the best possible solution for you.
Alberto Genty
Founder & CEO
Alberto’s experience spans over 20 years in various facets of information technology management in academic, government, and private sector organizations. His areas of expertise include project management, business process analysis, improvement, automation, and systems analysis and design. Before founding RacquetDesk, he held high-level positions at Baylor College of Medicine, The National Space Biomedical Research Institute, and Kinnser Software.
Jason Hufford
Client Services, RSPA Professional
Jason is an RSPA-certified pro and has been a tennis professional since 1999. For many years, he’s served his community in partnership with Set2Serve, a company focused on nurturing and developing underprivileged and underserved youth tennis players in Central Texas. Additionally, Hufford has worked with local tennis facilities, primarily in junior programs to grow the tennis game. He’s been a proud member of the RacquetDesk client services team since 2014.
Jamie Swoyer
Client Services
Jamie joined the RacquetDesk team in 2019 as an expert in client services and support and is involved in product release and knowledge base. She has over a decade of experience in the health and fitness industry and business management. She has participated in many USTA teams and leagues. Swoyer is also an avid tennis player and fan, so combining these worlds in her career is a dream.
Atit Patel
Finance and Operations
With 15 years of experience in accounting and business management, Atit brings extensive experience in financial systems and operations to RacquetDesk. Driven by a passion for enhancing efficiency and streamlining workflows, Atit loves to help businesses heighten productivity and improve their financial outcomes. Outside of his professional life, Atit enjoys playing tennis and golf, watching Seinfeld, and taste-testing pizzas from around the world.
Tim Livingstone
Sales
Tim is an experienced salesperson with over 20 years of experience in sales leadership, business development, and operations management. A specialist in B2B sales, Tim has worked in various industries, including insurance, power tools, software, sports, and uniforms. He is thrilled to be a part of the RacquetDesk sales team and combine his talent for client relations with his passion for sports.
Metha Miriti
Executive Productivity Assistant
As an Executive Productivity Assistant at Prialto, Metha blends his Economics and Finance background from Kenyatta University with a passion for mathematics and statistics to deliver professional support. Driven by a vision to be a trailblazer, he is focused on innovative problem-solving and insightful analysis to foster economic development and combat poverty. His goal of contributing to a self-sufficient, entrepreneurial economy, is driven by his continuous pursuit of excellence and guided by principles of growth, progress, and consistency.
Connie Korb
Client Services
Before joining the RacquetDesk team, Connie worked for seven years in various facets of club management, with specializations in finance, accounting, and bookkeeping. In her previous life, she worked as a civil engineer. An avid tennis player and occasional pickleball player herself, Connie enjoys participating in the women’s and mixed doubles USTA leagues. She is thrilled to be a part of the RacquetDesk team and combine her love of racquet sports with all things technical.
Corey Quillen
Engineering
With 20 years of experience in business and technology, Corey brings extensive product development experience to RacquetDesk. After earning a degree in Aerospace Engineering, he cofounded two aviation companies early in his career and developed a passion for making technology easier to learn, use, and integrate. He loves to leverage collaboration, teamwork, and an integrated approach to design to create and improve technology. Outside of work, he enjoys spending time with family and friends and playing tennis, pickleball, and golf.
Katie O'Riley
Client Services Representative
Paco
Chief Happiness Officer
When not stretching, yawning, scratching, napping, or getting after a tasty treat, Paco’s primary responsibilities include tail wagging, playing fetch (frisbee and traditional), and hanging with his bros at the dog park. Other duties are keeping the younger pups in line and being the best friend anyone could have.
Features and Pricing
*Ask about our discounted USPTA pricing.
We’ve created a simple, transparent pricing structure that’s built around your needs. If your club grows, we’re happy for you—we don’t penalize your success. Whether you have one, 10, or 20 courts, we provide cost-effective software with a predictable pricing structure.
RD Lite
Court/Pro Lesson Reservations
Reports Basic
RD Standard
Court/Pro Lesson Reservations
Reports Basic
RD Pro
Court/Pro Lesson Reservations
Reports Basic
SETUP OPTIONS
Standard Setup
- Introductory call
- Product setup and data import
- Final onboarding call
Full-Service Setup
- System analysis
- System training
- Data sanitation
- Bandwidth review
- Test instance
- Product setup
- Go-live strategy
- Discounted credit card processing
On-Site Setup
- System analysis
- System training
- Data sanitation
- Bandwidth review
- Test instance
- Product setup
- Go-live strategy
- Discounted credit card processing
- On-site, in-person training
ADVANCED FEATURES
Mobile App
Time and Attendance
Credit Card
Convenience Fees
Seasonal Court
Management
QuickBooks Integration
E-Check (Bank Draft and Autobilling)
Loved and trusted by clubs and organizations of all sizes.
Official sponsor of the USPTA.
Ready to experience better club management?
Schedule an obligation-free demo today or call
(866) 393-5620
for more information.